iOS users, time has come to update your Libon app!

Time has come to update your Libon app!

With this brand new version, we fixed the issues that some of our users have experienced after the last iOS update.

Download the iOS 3.4 version to enjoy all this:

  • Send a new message faster, Libon will show your favorite contacts first
  • Don’t miss any Libon messages from your friends, now you can get in-app notifications too
  • Set new avatars for your contacts and edit them at will
  • And many other performance and design improvements !

Get your new version of the Libon app here

Your Libon Team

Posted in Bugs and fixes, iPhone, Libon, Updates | Tagged , , , , , , , , | Leave a comment

You’re on Android? Time has come to update your Libon app!

Time has come to update your Libon app!

With this new Android 3.2.1 version we solved the crash that some of you might have noticed while accessing the “Contacts” screen.

Please update your app and enjoy all this:

  • A great new design: slicker and smoother to help you make the best of Libon
  • Many corrections and overall performance improvements.

Get your new Android 3.2.1 version here

Your Libon Team

Posted in Android, Libon, Updates | Tagged , , , , , , , , , , | 1 Comment

Received some old Libon messages again?

 

If after making the latest Libon iOS update you’ve received some old messages, or your contacts have received old Libon messages you have sent them… Well, we’re really sorry and working hard to fix this ASAP.

A small percentage of the Libon community might have seen that some of their old messages are being resent after they have updated their app.

If you just created your Libon account, never mind this :) you will not have any issues with old messages being resent.

We are working hard to solve this and will release a correction as soon as possible.
The Libon Team

Posted in Announcements, Bugs and fixes, iPhone | Tagged , , | 3 Comments

Android users, update your Libon app right now!

 

Make sure that you update the Libon app to enjoy right now a better service quality and lots of other improvements.

New in this app version:

  • Use Libon in your native language: Arabic, Portuguese and Italian are available now
  • Enjoy the faster and better Libon: this version brings many performance improvements
  • And much more

If you keep using your older version, in certain situations some specific users might experience some difficulties in using the app or see resilient error messages.

Why wait, make the update right now!

The Libon Team

Posted in Android, Bugs and fixes, Libon, Updates | 11 Comments

[UPDATED] Libon will be unavailable for download tonight from 10PM to 6 AM GMT

 

[UPDATE]  Great news! Our maintenance operation is done and was led with success. Libon is now available and back to the stores again!

In order to give you a better experience when using Libon, we need to stop part of our services tonight, between 12 AM and 8 AM Central European Time (from 10PM to 6 AM GMT).

The impact is worldwide and sadly, new users will not be able to download and register to Libon during that time.

You should be able to continue calling and sending Libon messages to your friends and family, but new users will not be able to create their Libon accounts.

Sorry for the inconvenience. We assure you that all our team members and experts are working around the clock to get Libon back in the stores as soon as possible!

 

 

Posted in Bugs and fixes, Libon | 8 Comments

Libon will be temporarily unavailable for download in Saudi Arabia

Libon chat and voicemail

The Libon service might seem downgraded for our customers in Saudi Arabia. You should still be able to call your family and friends, but for the moment, you might experience some slowness and server connection problems when using Libon. We are deeply sorry for the inconvenience; we are working hard to solve these issues. Libon will be back stronger and better soon!

As we write, Libon will no longer be available at download for new users in Saudi Arabia due to this unexpected overload of our servers.

We assure you that all our team members and experts are working around the clock to improve the quality of our application and be back online in the stores in Saudi Arabia as soon as possible!

Follow up with us and share your feedback on Twitter @libon and/or Facebook/libon

 

برنامج LIBON سوف يكون غير متوفر مؤقتا للتنزيل في مملكة العربية السعودية.

ربما يبدو خفض خدمات LIBON المنزلة لزبائن في مملكة العربية السعودية. ولكن لا تزال قادرا على الاتصال بعائلتك وأصدقائك ، ولكن لبعض الوقت سوف تواجه بعض البطء في الخدمة

مشكلة أثناء اتصال على استخدام LIBON. ونحن متأسف بشدة للإزعاج ، ونحن نعمل بشدة في حل هذه المشكلة ، وسوف يكون LIBON أقوى وأفضل قريباً!

كما كتبنا ، LIBON سوف يكون غير متوفرة لتنزيل للمستخدمين الجديد في مملكة العربية السعودية بسبب حمولة زائدة غير متوقع.

ونحن نؤكد بأن جميع موظفينا و الخبراء تعمل على مدار الساعة لتحسن نوعية خدماتنا ونحن سوف نعوده على الانترنت في مملكة العربية السعودية في أسرع وقت ممكن.

Posted in Bugs and fixes, Libon | Tagged , , , , , , | 3 Comments

[UPDATED] Work in progress: Notifications and Voicemail might be unstable

 

We are working around the clock to give you the best possible experience, but for the moment some of you may experience delays in receiving your Libon notifications or while using your Libon Voicemail. This might happen in some particular cases as we are working to maximize our capacity and welcome our newcomers in the Libon community.

Libon chat and voicemail

In the meanwhile, please bear with us! Your Libon service will be back to normal as soon as possible!

[UPDATE]
As we write, the Libon team is working hard to improve all our platforms, nevertheless some of our users might perceive some connexion problems or slowness when using our services, mainly concerning Libon Web (our HTML5 application). We assure you that all our team members and experts are working around the clock to improve the quality of our application.

We hope that you have already noticed some improvements regarding your Libon Customized Voicemail and your notifications. Sadly, we’re not there yet, and our technical team is working hard to solve all the issues that some of you might have experienced lately.

We apologize for the inconvenience,
The Libon Team

Posted in Bugs and fixes, Libon | 6 Comments

A brand new version of Libon for iPhone is in town!

 

Sender_Boy_iOS_V1_0653_UK

Those who were wondering what we were up to lately will be happy to hear the news: we’ve been working hard on our iOS app and just finalized a new version of it. Here you go, get your hands on Libon for iPhone 3.2!

  • A better experience of our chat as you can now chat with anyone from the “New Message” menu
  • Start a conversation with anyone by sending images and audio messages! Really anyone, even if they’re not on Libon
  • Spread the Libon love amongst your friends, they’ll be able to create their Libon account easier and faster
  • Do you want to discover Libon Web? Access our Web version directly from your Explore menu
  • Hope you’ll appreciate this new version’s designs improvements

It’s time to update your app!

As ever, we look forward to hearing your feedback on the app! Share your thoughts with us in the comments below, on Facebook or on Twitter

Posted in Libon | 65 Comments

Android users, update your app right now!

Hi there!

A new version of Libon for Android just hit the Google Play store that brings a lot of improvements and corrections!

You can now fully enjoy these features:
- Type your personalized greetings and use the great voices of Libon Customized Voicemail to create your own customized greetings for each contact
- See when your Libon chat contacts are responding and when they have read your messages with real time notifications
- Chat using the new fun emoticons
- Use Libon in German!
- Chat with your contacts, even if they’re not on Libon
- And many other performance improvements!

Happy? Share your thoughts with us in the comments below, on Facebook or on Twitter.

Libon app is available on iOS and Android.

Your Libon team

Posted in Android, Updates | Tagged , , , , , , , | 13 Comments

Heartbleed – Libon is safe!

 

 

You might have already heard about the recently discovered security vulnerability in OpenSSL, made public last week. This vulnerability called “Heartbleed” affects the service that provides secure browsing for most of the Internet major websites.

Even if we are not aware of any exploitation of this vulnerability on Libon, our developers worked preventively on securing your data.

Now that our security certificates were renewed, we advise you to change your Libon password.

In order to change your Libon account password, please go to your account on Libon Web or use your Libon mobile app to change your password in your “Account” menu.

Change your Libon password 

Please post a comment below if you have any question. To go further and to get more general details about this bug, you find more info here.

Your dedicated Libon team

Posted in Libon | 10 Comments